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(760) 576-2666
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Who will be cleaning my business space?Our team consists of trained and experienced commercial cleaning professionals, thoroughly vetted, bonded, and insured. We ensure a high standard of cleaning for offices, retail spaces, warehouses, and other commercial properties.
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Will the same cleaning team service my business each time?We aim to send the same team for consistency. However, if a team member is unavailable, we will provide an equally trained replacement to ensure quality service.
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How often can you clean my business?We offer flexible cleaning schedules: ✅ Daily ✅ Weekly ✅ Bi-weekly ✅ Monthly ✅ One-time deep cleans We tailor our cleaning frequency to your business needs and budget.
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What happens if a cleaner is injured while working on my property?Our cleaning professionals are fully insured. If an injury occurs on-site, our insurance policy will cover the claim, ensuring no liability for your business.
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What if my scheduled cleaning falls on a holiday?If your cleaning service falls on a holiday, we will contact you in advance to reschedule at a convenient time.
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What if I need to reschedule a cleaning service?We understand that business schedules can change. Please notify us at least 48 hours in advance if you need to reschedule. Late cancellations may be subject to a cancellation fee.
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What if something gets damaged during cleaning?We handle every property with care and respect. In the rare event of damage, we will repair or replace the item. Our insurance covers any necessary claims.
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Do I need to be present during the cleaning?No, most of our commercial clients prefer cleaning services during off-hours. If needed, we can arrange key or security access to clean your space efficiently without disrupting business operations.
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What if something is missed?We take pride in delivering a consistently high standard of cleaning. If you notice anything was missed, contact us within 24 hours, and we’ll arrange for a follow-up cleaning at no extra cost under our Commercial Clean Guarantee.
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What should I do before The Clean Co Maids arrive?To ensure a smooth cleaning process, we recommend securing any confidential documents, storing away fragile items, and ensuring clear access to areas that require cleaning. If there are any special instructions, please communicate them to us in advance.
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Can cleaning be done while employees or customers are present?Yes! We offer flexible scheduling, including after-hours and weekend cleaning to minimize disruptions. If cleaning is required during business hours, we will work discreetly to maintain a productive environment.
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Do I need to provide cleaning supplies and equipment?No, we bring our own professional-grade cleaning equipment and eco-friendly supplies. However, if your business has specific cleaning product requirements, we are happy to accommodate your request.
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Can I provide special cleaning instructions?Absolutely! We encourage our clients to share any specific cleaning preferences or requests. Please communicate these directly with our office so we can document them for every visit.
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Do your cleaners accept tips?While tips are not required, our team greatly appreciates them. Some clients prefer to tip at the end of each service, while others do so periodically.
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